Jirat Osothsongkroh (James)
52/9 Prinsiri village
December 9, 2010
Customer Service Manager
XYZ Corporation
Dear Customer Service Manager
On October 1, 2004 I purchased a computer model A17 from big name store, in the amount of 2500 baht to be charged to my VISA card. I have enclosed copies of my receipt, guarantee card and credit statement.
Upon receiving my statement, I see that this charge was entered into my account twice. I have highlighted both charges on the statement copy. And I found that my CPU was broken so I want the new product to be sent to my house.
I would like for this duplicate charge to be immediately removed from my account. Also I need for my interest that was arrived to my account as a result of this error to be corrected as well. If you require any additional information please contact me at (222) 222-111
Thank you for your prompt assistance and matter
Sincerely yours
Jirat Osothsongkroh
Enclosures.
-you copied the sample letter I showed in class, write your own
ReplyDelete- with problems in grammar and punctuations
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